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About

  • How can I contact the Marketplace?
  • When should I contact a Maker directly?
  • When should I contact the Marketplace directly?
  • When can I expect a response to an inquiry?

About Wholesalerie

  • Why don’t I see the Wholesale discount pricing in my cart?
  • How do I start buying on Wholesalerie?
  • A message from our Founder
  • How do I sell on Wholesalerie?
  • Where is Wholesalerie Available?

About Your Account

  • How do I reset my password?
  • Can I change my address?
  • How do I unsubscribe or edit my email subscription settings?

How do I contact Wholesalerie?

  • How can I contact you for more information about the Wholesale program?
  • How do I contact a Seller?
  • When should I contact a Seller on Wholesalerie directly?
  • When should I contact Wholesalerie directly?

Shopping With Us

  • Can I purchase products from multiple sellers in one transaction?
  • Are the items in my shopping cart reserved for me?
  • How do I know which Maker I am purchasing from?
  • Can I save an item for purchase later?
  • Are products available for International Shipping?
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Your Wholesale Account

  • Retrieving an Invoice on Wholesalerie
  • What Do I Do After I’ve Applied as a Wholesale Buyer On Wholesalerie.com
  • How do I apply for a Wholesale account?
  • Where can I download product images?
  • Why don’t I see the Wholesale discount pricing in my cart?

Payments and Coupons

  • Will I be charged sales tax?
  • My address is incorrect on my order, how can I change it?
  • Is my personal information safe?
  • What forms of payment do you accept?
  • Do you offer coupons?
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Placing Your Order

  • Is there a minimum purchase order?
  • Can I customize the product with my logo/graphic?
  • Are there other methods for placing a wholesale order?
  • How do I cancel or change an order?

Order Issues

  • How do I add or remove an item from my order?
  • Can I cancel my order?
  • Can I combine my orders?
  • What do I do if my order was received damaged or defective?
  • What do I do if my order is missing an item?
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Shipping & Returns

  • What is the Wholesale Order Cancellation Policy?
  • Can I use my own third party shipping account?
  • When does my order ship?
  • What is the Wholesale return policy?
  • How can I track my order?

Shipping

  • Will I need to pay customs fees for my International order?
  • Who pays for brokerage fees?
  • What are the International Shipping rates?
  • Where do you ship outside of the United States?
  • How much will it cost to ship my order?
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Wholesale Policies

  • Do you have a minimum order size?
  • Can I get samples?
  • Can I sell on Amazon, ebay, etc.?

Returns

  • Can I return my items?
  • Can I exchange my items?

Wholesale Payment Terms

  • Can I request special payment terms?
  • What are the Wholesale payment terms?
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